Last updated: November 14, 2022
Snapchat has been for many years one of the most popular social networks on the internet for its instantaneousness and the fact of being able to dialogue via interposed image. We can also say that its filters are also no stranger to its success.
However, like any mobile app, there are times when you run into issues with Snapchat and one of those issues that a lot of people have been complaining about for years is Application-level deadlocks.
In themselves, often these blockages are not very serious, but they remain frustrating. So, in this article, we are going to see together different techniques that can allow you to fix Snapchat stuck issue on iPhone.
For this, we will start with the most basic techniques, then we will go to the most complicated ones if you are still facing blockages.
Why is Snapchat crashing?
The first question to ask yourself here is why you have a Snapchat application that is crashing. The reason for this can be multiple as you will see in the rest of the article. However, if we had to summarize, the problem can actually come from three well-identified things.
- The first is concerns directly on the side of Snapchat and in this case, you won't have much to do about it.
- The second reason that can explain why you have blocks on Snapchat is that there is a problem with your smartphone. You will therefore often have to go to your phone's settings to solve it.
- Finally, the last source of blocking on Snapchat is a application level problem in herself. This time, it's more towards the store of your iPhone that you will have to go.
But let's not waste a moment and get started on solving this problem right now.
Check that the servers are still online
When you see that you have blockages on Snapchat or even any other application, the first thing you should check is simply if the services of the latter are still online.
Indeed, like any website, these services are based on servers. However, it happens that these servers go down for various reasons. Sometimes they are not even broken, but simply in maintenance.
To verify that this is indeed the case, we recommend sites such as downdetector which are among the most popular to tell you whether or not there is an outage at the moment.
Force stop Snapchat and restart it
If you feel like you want to take the snapchat servers are still online, then, it is that the blocking on your iPhone comes from something else. The first thing you will be asked to do is to restart your application. Indeed, if you have not closed it, but simply put it in the background for hours or even days, small bugs may begin to accumulate and lead to a blocking situation.
The technique for relaunching an application, it will then depend on whether or not you have a central button on your iPhone.
- On iPhone with central button: Double tap above to open the application manager. After that swipe up to force stop Snapchat
- On iPhone without central button: Start from the bottom of the screen and move your finger up to the middle and stop. Then just close the app like we just told you.
Try turning your phone back on
If restarting the appearance did not work, the same problem may be happening, but with your phone. In fact today, we almost never turn off our mobile and as we use it, bugs can occur.
We will then witness slowdowns, but also sometimes outright applications that do not want to launch, or that will have multiple bugs in their operation. Therefore, what we advise is simply toturn the phone off and on again.
Clear Snapchat cache
If you have reached this point, it is because Snapchat's services are still online and a problem does not come from your iPhone either. However, what can cause the breakdown is always an accumulation of information and bugs.
So here what we are going to do is simply clear history from the Snapchat application. To help you carry out this operation, here is what you will have to do:
- Once on Snapchat, click on your profile.
- Then go to Settings.
- Now scroll down to the Actions section and press Clear Cache.
- A window appears, confirm. Don't worry, the save your memories will remain secure.
Once it is good, you will have emptied the cache and deleted a whole bunch of data which could be the cause of slowdowns and snapchat blocks on iPhone. If you still have bugs, then these may come from the application itself.
Check that you have the latest version of the Snapchat app
Therefore, what we advise you to do is take a look at your iPhone store. Indeed, Snapchat often crashes on iPhone, this may be a known bug in your version of the application.
Therefore, the action to adopt is to check that there is not a new version of it online and if so, install it on your mobile. This will then probably solve the freezing and slowing down problems.
If despite all this, you still have snapchat crashing on iphone, it may simply be that you have an installation of the application which is corrupt and in this case, the best thing to do is simply to delete the application and reinstall it.
There you go, if you have followed all our advice up to this point, you should no longer have any problems with Snapchat freezing or even blocking while you are in the middle of using it.
Additionally, if the case occurs again in the future, you should be able to handle the situation based on the experience you have now gained. If any other concerns appear, do not hesitate to give them to us in comments.
Likewise, if you have other suggestions regarding the problems you would like us to address, do not hesitate to tell us. The comments section is made for just that.
Hello
I have an iPhone 14plus I have all the updates but I can no longer connect to Snap, but with my old phone s9 I can do very well, and have been for a few days
Thank you Best regards
Hello Kevin,
In order to better help you, could you tell me what is the error message you get when trying to connect with an iPhone 14 plus?
This will help us better identify the source of the problem and provide you with an appropriate solution.
Hello funinformatique
I have the exact same problem and I reset my network settings and it still doesn't work.
Do you have another solution please?
I unlocked my Snapchat account, it says congratulations, account unlocked!
And always the same error message in red during my connection test
Bonjour,
I have exactly the same problem with my iphone 14 pro max my 2 account works perfectly on all other devices except on my iPhone
It's new 2 weeks ago I don't understand
There is no real solution
Because I have already tested everything you mentioned and it does not solve the problem.
Is there a real solution? A reliable contact? A manipulation? In short a solution what
Thank you
Kind regards.
Hello I can not connect to snap because of several accounts that I have here is the message that is displayed and I have iPhone 8 simple
(Due to a significant number of failed logins or other unusual activity your access to snapchat has been temporarily disabled)
Hello Usman,
I'm sorry to hear you're having trouble logging into Snapchat. The message you received indicates that your access has been temporarily disabled due to a high number of failed logins or unusual activity. Here are some steps you can take to resolve this issue:
I also have the same problem. It's only on my phone that the app doesn't work. I did all the mentioned manipulations but nothing works...
Hello Dura, In order to better understand the situation and help you better, could you tell me what is the exact error message you are encountering when the Snapchat app crashes?
I tried it didn't work, do you have any other solution?
I am sorry to hear that the methods mentioned in the article did not work for you. Here are some other solutions you can try to fix Snapchat stuck on your iPhone:
1) Check that your iPhone has iOS 12 or later. Snapchat requires at least iOS 12 to work properly.
To check the version of iOS installed on your iPhone, follow these steps:
2) Clear storage space: Make sure your iPhone has enough storage space for Snapchat app by deleting unnecessary files.
3) Reset network settings: go to your iPhone settings, select "General", then "Reset" and finally "Reset network settings". This will reset your iPhone's network settings, including Wi-Fi passwords, saved networks, and VPN configurations.
Hope these solutions help you to fix Snapchat stuck on your iPhone. Please let me know if you need any further advice.
I can't log into my account or other accounts with my iPhone but on another iPhone yes. On my phone it says due to a high number of failed logins or other unusual activity your access to snapchat has been temporarily disabled.
That's what and marking no account manages to connect on snap I uninstalled and reinstalled but it didn't work I totally reset my phone again it didn't work as I can thank you very much and sorry for the inconvenience
If your account is working fine on another iPhone, that suggests the issue may be related to your specific iPhone. You can try to reset your iPhone's network settings by going to settings and selecting "General" then "Reset" and choosing "Reset Network Settings".