Last updated: October 20, 2024
Hack an account Facebook has recently become a scourge. Many users of the largest social network on the web are victims of hacking Facebook and more than half of them are unable to recover their accounts.
Indeed, they are often ignorant of the methods available to recover their precious possessions. This is why we are going to explain in this article these techniques which are easy to implement to recover your matters Facebook pirate.
There are several scenarios that we will each study.
1) Forgotten password or Changed password
This is the most common case: your account Facebook is hacked and the password is changed but your email address or phone number is still associated with your account Facebook pirate.
To recover your hacked account, you will need to do the following:
- First, go to https://www.facebook.com and click on “Forgot your password ? »
- Then enter your email address, phone number or name in the text box and press Search.
- At this point you should see your profile with your recovery email and phone number. Select your phone number or email address and click Continue.
- Now check your email or your mobile phone if you chose the phone to get your recovery code. Enter the code and click Continue.
- It's over. Choose a new password and you can recover your account Facebook pirate.
2) Password changed and you don't have access to recovery email
In this case, the hacker has changed your password Facebook and you lost where forgot your email address password associated with the account.
Step 1: Attempt to regain access to your email account
If you can no longer use the email with which you made your account Facebook, try to recover it first:
- Go to the page to connect to your email.
- Look for an option like "I forgot my password" or "Trouble logging in?" and follow the steps to regain access to your email.
Step 2: Use a different email address or phone number
If you can't retrieve your email, try logging in to Facebook with another email address or phone number that you have already put on Facebook.
- If you don't know what information you added to Facebook, go to a computer or phone that you have already used to go to Facebook.
- type facebook.com/login/identify in your browser and follow what you are told to do.
Step 3: Request a password reset
- As in the previous case, go to the page Facebook and click on " Forgot password? »
- Next, enter your email address, phone number or name in the text box and tap Search.
- Then click on " No access to these options? At the bottom of the reset password dialog box. Then click on "I cannot access my mailbox".
- Enter a new email address to which you have access. It will be used to send you messages relating to the recovery of your account Facebook pirate. Then click on Continue and follow what you are told to do.
3) The password and associated email have been changed
In this case, the hacker has changed your password as well as your associated email address. This is the worst case scenario. However, there is a solution. You must have access to your old email address.
This method only works if you apply it just a few days after your account was hacked Facebook.
- First, log in to your email (the one you used to create your account Facebook) and search for emails from Facebook informing you of the change of address or password.
Usually the subject of the email is " Password update Facebook ». - Then click on " If you haven't, please protect your account ».
- Facebook will then suggest “ secure your account », Click continue and proceed.
- In the next step, several recovery options may be offered to you depending on your account and your security:
- Upload your identity card: you will need to download your official identity card by following the procedure. An employee of Facebook will verify it and reactivate your account. You will be informed by email.
- Verification of your date of birth: you will need to enter your date of birth to re-access your account Facebook.
- Recognize your friends on their photos: you must recognize 5 of the 7 names of friends shown on their photos.
4) Report your hacked account to Facebook
If none of the methods mentioned above are effective, you should report your hacked account directly to Facebook.
To do this, access the hacked account report page And click My account has been hacked.
Next, enter your email address or phone number and click Search.
Now enter your most recent password and click Carry on to report your account. Facebook can provide you with additional instructions to help you recover your account.
Facebook may ask you to upload a photo of your ID to prove your identity, as explained in section three of this article.
My account was recovered, but the hacker enabled two-factor authentication
In this fig case, follow the instructions below:
- Log in to your account with your login and password.
- On the 2-factor authentication page, click You need another authentication method ?
- At the bottom of the page, click on "Get more help".
- Finally, enter your email address and import your ID again.
5) Recovery Links Facebook
Here are the best account recovery links Facebook hacked:
- https://www.facebook.com/recover/initiate
- https://www.facebook.com/login/identify
- https://www.facebook.com/hacked
If you have recovered your account Facebook, you must follow our account security guide to keep it safe.
6) When all options fail: Calling on drastic measures
You have tried everything with Facebook ? Have you waited weeks, and still no response? We know how frustrating it can be.
If you feel that the situation is getting out of hand and that your rights are being violated, do not sit idly by. Each country has its own aid mechanisms.
For those who are in France, here are some avenues to explore:
- Call on the CNIL : It is there to ensure that our data on the internet is well protected. If you find that Facebook don't play the game, CNIL could give you a hand.
- Use SignalConso : This site is a real boost when you are struggling with a company. Tell them what is happening to you and they can direct you.
- Go through the police box : If you discover that someone is pretending to be you on Facebook, do not hesitate to file a complaint. You can also write directly to the prosecutor. If you are a little lost, France Victims is here. A quick phone call to 116 (it's free) and they will know how to guide you.
- A lawyer ? : In the most twisted situations, a lawyer can put the odds on your side. He will know how to listen to you, advise you and do what is necessary to ensure that your rights are respected.
Thank you very much for this very complete and very clear article!
There you go, well the hacker in addition to having changed his password and email address, he broke the rules of Facebook. Results the account is deleted and there is no appeal (message displayed on Facebook when requesting the study)
It's official I lost everything. What revolts me is that you can't get in touch with anyone to plead your case….
I am sorry for what happened to you. Even though the account recovery process Facebook may seem rigid, here are some steps you can try:
If after several weeks of patience you still haven't gotten a response from the normal recovery methods, then it's time to move on to the last step of the article "When All Options Fail: Take Action."
Hello,
I got hacked in the night (1:30 a.m.)
When I wake up, password and email address changed, I can no longer access my account. The name of my account has even been changed.
I click on the email Facebook to indicate that these changes are not mine, I send my identity document and now it's an impasse. I don't know if my request has been processed (no news from Facebook nor any follow-up) plus it seems that the account is now blocked.
What more can I do. There is no link to exchange with a natural person at Facebook
Hello Julien,
I know it's stressful. After warning Facebook and sent your ID card, you'll have to wait a bit. They receive so many messages, it takes them time to process everything.
In the meantime, it's a good idea to change your passwords, especially if you're used to using the same one everywhere. And if you can, add extra security, like two-step verification.
Remember to check your emails regularly. Sometimes, Facebook may send you information or questions, and some messages may end up in spam.
If you have evidence or information about the hack, keep it safe. You never know, it might come in handy.
I know it's complicated, but try to stay positive.
Courage!
Hello everybody
Account Facebook just got hacked today. The hacker did everything in 5 minutes: inserted a new email address, changed the password then deleted my email address.
Now, I have tried all your solutions to recover: I have to put my user Facebook because my email address is no longer recognized and there is no telephone number associated with my account. When I enter my FB user + my old password, FB only offers to send a reset code to the hacker's email address! I don't know how to do this because I don't have access to the links to upload my identity.
Can you help me please ?
Thanks in advance
Yours.
Hello Jean, have you checked your notifications or emails on your old email address? Usually, Facebook sends notifications when there are major changes, such as email address or password changes. These emails may have links to report or cancel these changes. Take a look at this and let me know.
hello, my account Facebook was hacked and he changed the email address and password
I reported that my account had been hacked, I managed to deliver my email but that of the hacker
is still there and when they send me the code, I believe that the pirate also receives it and it does not work
after 3 tries I have to wait 24 hours to try again, I sent my identity card, nothing to do, I don't know what to do
Hello
I created an account with my number but a different name a year ago but I was not using it. Recently my very first account I was using was hacked and everything was changed: my password including my phone number. So I decided to create a new account with my phone number but it got blocked. When I try to recover it sends me back to the account I had created and was not using.
Please what is the problem? Thank you for understanding
Hello, my account Facebook has been hacked. In the password reset step, Facebook wants to send the reset code to an email address I don't know. And there is no “No access to these elements” link that would allow you to identify yourself with an ID. Is there a solution ?
Hello,
At the beginning of March, I experienced the worst case scenario of my account being hacked Facebook. They helped me try to get control of my account but nothing could be done. I gave up on it...
But here is the problem that arises for me is that my professional page Facebook is still linked to the personal account that was hacked.
I would like to know if it is possible that I recover in one way or another this pro page?
Since then I have recreated a personal account and a pro page (to continue to publicize my company and my services).
I would like to relaunch the posts and stories by programming via meta business except that I cannot associate my pro Insta account with my new pro page Facebook because it tells me that my pro insta account is already associated with a facebook page (the first one that I created and which I no longer have control over since it is linked to my old pro account which was hacked).
I really hope you can help me 🙏🏻 I feel lost…😔
Hello Amanda,
I'm really sorry to hear about your situation. Indeed, this is a very tricky situation but let's not lose hope, there are still a few steps to follow that might help you fix this problem.
Hello,
I had my facebook account hacked several months ago and the hacker changed the reference email address, the reference phone number and the account password, which is all that can be changed.
I feel like I've tried everything to get my comp back and when I go through the process to tell facebook that my account has been hacked the web page sends me an automatic message telling me "It looks like you've abused this feature by using it too quickly. You are no longer authorized to use it”.
I had tried to report the hacking of my account 1 month ago but having received the message above I had decided to wait before repeating the process but again I receive this message.
I feel like I'm completely stuck.
How can I do to solve my problem?
Thank you very much for your time and help
Adrien
Hello Adrien,
Your situation is delicate and I understand your frustration. However, the only way to resolve this issue is to contact support directly. Facebook. I suggest you try another contact method, for example through their support page or their official accounts on other social networks. It's also helpful to keep all details and evidence regarding your account hack, as this could make the recovery process easier. As a last resort, consider creating a new account in the meantime.
Hello Adrien,
I am exactly in the same situation, do not hesitate to tell me if you have an answer from them and if you have found a solution!
Good luck…
Natacha
hello please help me recover my account Facebook who has been hacked who has been doing this for more than 10 days
the one who hacked my account Facebook sent me a message on a friend's account asking me for confirmation since this exchange I no longer have access to my account
Hello Williams,
Have you already tried following the solutions that were proposed in the article? If you have already tried them without success, the best option left is to contact support Facebook directly. It is essential to provide them with all the details of your situation. Unfortunately, to my knowledge, there are no solutions other than those already mentioned in the article.
Hello,
I am contacting you for a similar case, but even tougher it seems to me. 😥
My account was hacked on Wednesday. The hacker has changed email, password and administrator… Classic so far.
But what's more, it encrypted the messages I receive from Facebook. I am not able to decrypt them to follow the last steps described above and unblock the account.
I tried all your processes (very well described by the way), but nothing works. Each time I try, I receive notifications Facebook without being able to understand them and act. I reported the hack, downloaded my ID card, wrote to different emails Facebook …without any response.
In short, I am therefore in a situation that seems to me to be hopeless. 😭😭😭
Do you have any other options/ideas please?
Many thanks in advance for your support.
🙏🤞🙏🤞
Hello Zahra,
I am truly sorry to hear that you are going through this complicated situation.
When the attacker has taken full control of the account, and the usual means to recover the account do not work, it is indeed a complex situation. However, don't lose hope. Keep trying to contact support Facebook, unfortunately, they are often overwhelmed and the response can take time. Try to contact support through all possible channels, including their help page, account Twitter official and even by postal mail if necessary.
Finally, making your situation public can sometimes help. Posting to social media or forums, being careful not to disclose sensitive personal information, can bring attention to your issue and possibly lead to a resolution.
Hello,
I have tried many times; I receive a link on my email address, I confirm on my phone that it is me.
FB makes me change my password but I arrive again on the page "xxxxxx, your account has been blocked..."
So it still doesn't work.
Hello JuanL, If your account is still blocked, I suggest you follow the following steps:
Log in to your profile Facebook, then be sure to carefully read the instructions posted on your profile for the next steps to follow.
If you can't find clear instructions on your profile, you can use the exam request form from the following link: https://web.facebook.com/help/contact/260749603972907
Once you have completed the form, submit it and wait for the response from Facebook.
Hello, my boyfriend got hacked and we couldn't recover his account.
We followed the steps indicated above, we received the email with the 6-digit code to reset the password but when we enter the code it tells us that the code is not good or it says that we have tried too many passwords that we have to start again later but we have already redone several times but nothing works.
We do not know what to do to recover his account.
can you help us
Hello mad,
Try to wait 24 hours before retrying the recovery process to avoid temporary blocking. If the problem persists, contact support Facebook explaining the situation to them in detail: https://www.facebook.com/help/. They should be able to assist you with account recovery. Good luck !
Hello
Thank you for taking the time to respond to me.
I come to share with you the happy outcome of the outcome. I managed with a PC computer that I usually use to access without having to enter my password. Although I couldn't change my password, I managed to associate a phone number with my account.
Then by trying to access from my smartphone, by clicking on forgotten password, I managed to recover by SMS a temporary code to access then enter a new email address then scan my identity document (all this from my smartphone). Then 2 days later, I tried to log in with forgotten password => generating an email to my new email address with a code. I was then able to access my account then change the password and transfer the hacker's email address!!!
And now I have also started an online complaint procedure.
All's well that ends well at this point!
Hello Hughes,
I'm glad to hear that you were able to resolve your issue and regain access to your account! This is great news and I'm glad the advice I gave you was helpful.
Filing a complaint online is an important step. This will help to combat this type of cybercrime and hopefully prevent others from having a similar experience.
If you need any further help or advice, please don't hesitate to get back to me. I am here to help you.
Greetings
Hello everybody
Account Facebook just got hacked today. The hacker did everything in 5 minutes: inserted a new email address, changed the password then deleted my email address.
Now, I have tried all your solutions to recover: I have to put my user Facebook because my email address is no longer recognized and there is no telephone number associated with my account. When I enter my FB user + my old password, FB only offers to send a reset code to the hacker's email address! I don't know how to do this because I don't have access to the links to upload my identity.
Can you help me please ?
Thanks in advance
Yours.
Hello Hughes,
I understand that you are facing a difficult situation after your account was hacked Facebook. Here are some steps you can take to try to resolve this issue:
Report the hack: Go to the help page of Facebook and report your account hacked immediately. Facebook has specific procedures for handling hacked accounts and will be able to guide you through the process.
Check other options: If you can't access your email address associated with the account, make sure you've tried all other possible options. Check if you have configured a backup email address or mobile number that could be used for recovery. If you provided this information, it may help you regain access to your account.
Hello,
I received by email a change of password and change of email address.
Now impossible to connect because the person has changed my username which is not found on fb.
However with the help of my relatives I managed to find the username via messenger.
I still don't have access to my account because when I tried to recover it, I created a new account with the same email address.
I do not know what to do.
Hello Sebastotti,
I would advise you to first report this problem to Facebook using the contact form for hacked accounts. You can access this form even if you are not logged in to your account.
Hi,
I followed all the recommendations on the page to get my FB page back.
However, here is what is displayed when I try to connect:
" your account has been blocked "
“We have seen unusual activity on your account. It could mean that someone used your account without your knowledge. »
“Account blocked on December 19, 2022”
“To protect you, your profile is not visible to people on Facebook and you cannot use your account. »
" What can I do ? »
“Try to come back to Facebook with a phone or computer that you have already used to log in. »
Of course I tried these last solutions but nothing at all I still have this same text.
Can you help me ?
Hello JuanL,
I'm sorry to hear that you are having difficulty recovering your account Facebook. Have you ever tried using the “Forgot Password” option on the login page of Facebook to reset your password?
If you haven't tried this option yet, I recommend you do so as it can often resolve connection issues.
hello, I tried everything nothing works, I am hoping, I even
try to contact Facebook impossible, I have the same problem as
huge w
Good evening everyone,
I have a page Facebook that I have created for years and with which I work, it is my only means of work. For 5 days, I no longer have access to this page and it says “content not available”. She completely disappeared. It is likely that a hacker hacked it, excluded all admins from the page and deactivated it. However, I would like to point out that I still have access to my account Facebook main through which I created the page.
Is there any solution to get it back please? Thanks in advance.
Hello Majd,
Have you received emails from Facebook informing you of the deletion of your page? Emails from Facebook are usually sent to notify users of any suspicious activity or actions taken on their account. If you received such an email, it might provide some insight into what steps you could take to get it back.
Dear Support Facebook :
I'm having trouble regaining access to my account Facebook, because the email, telephone number and password have been changed, I am very worried about my security, and when I put in my contact details, only the name is displayed but access.
Sometimes the code is sent to an email account or phone number that I no longer use. I've never chosen trusted friends, so I can't use this option.
My name is Benjamin Lufudu
Thank you very much.
Hello,
Thanks again for your response. I just followed the instructions, unfortunately nothing to do, at the time of sending the ID (below to take back the photo) I still have an endless load.
I do not really know what else to do.
Do you have another solution please.
Thanks for help.
Hello Offer,
Do you use a VPN? If so, I suggest temporarily disabling it and then trying to send your ID again. It's possible that your VPN is the cause of the issues you're having in sending your ID.
Hello,
I am in the case where the hacker validated the two-factor authentication with a code generator.
When I try to send my identity document I have an endless load that is displayed and it has been impossible to validate the operation for several weeks.
Thanks in advance for your help.
Hello,
I'm sorry to hear that you're having trouble validating your ID.
Here are some suggestions for solving this problem:
Thank you for this post
I followed the procedure of each point. I executed point 4) Report your hacked account to Facebook. I changed my Password several times via my recovery email. My account still remains blocked. I do not know what to do ?
Sorry that won't help… But the same thing happens to me, impossible to recover my account, the address and the number of such associates have been changed. I had to create a new account. Did you really get to point 4?? Impossible for me to find it.
Unfortunately the only thing we can suggest is to contact support Facebook.
https://www.facebook.com/help