Hacking into a Facebook account has recently become a plague. Many users of the largest social network on the web are victims of facebook hacking and more than half of them are unable to recover their accounts.
Indeed, they are often ignorant of the methods available to recover their precious possessions. This is why we are going to explain in this article these techniques which are easy to implement to recover your Facebook account hacked.
There are several scenarios that we will each study.
1) Forgotten password or Changed password
This is the most common case: your Facebook account is hacked and the password is changed but your email address or phone number is still associated with your hacked Facebook account.
For recover your hacked account, you will need to do the following:
- First, go to https://www.facebook.com and click on “Forgot your password ? »
- Then enter your email address, phone number or name in the text box and press Search.
- At this point you should see your profile with your recovery email and phone number. Select your phone number or email address and click Continue.
- Now check your email or your mobile phone if you chose the phone to get your recovery code. Enter the code and click Continue.
- It's over. Choose a new password and you can recover your hacked Facebook account.
2) Password changed and you don't have access to recovery email
In this case, the hacker has changed your Facebook password and you lost where forgot your email address password associated with the account.
- As in the previous case, go to the Facebook page and click on " Forgot password? »
- Then enter your email address, phone number or name in the text box and press Search.
- Then click on " No access to these options? At the bottom of the reset password dialog box. Then click on "I cannot access my mailbox".
- Enter a new email address to which you have access. It will be used to send you messages relating to the recovering your hacked Facebook account. Then click on continue.
- You will then be redirected to additional recovery options. This may vary depending on the Facebook accounts:
- Security Question : This option is not available for new Facebook accounts but is still available for old accounts. If this option is available, then you will need to answer the question to reset your password.
- Trusted contact : you can use this option if and only if you have already established a list of trusted contacts in your Facebook account settings. - Click on "Unveil my trusted contacts"and type in the full name of one of your trusted contacts.
- You will see a list of instructions that includes a URL address. The URL contains a special security code that only your trusted contact can access. Call your friend and then give them the URL so that they can open the link and give you the code.
- Use the security code to access your hacked Facebook account.
3) The password and associated email have been changed
In this case, the hacker has changed your password as well as your associated email address. This is the worst case scenario. However, there is a solution. You must have access to your old email address.
This method only works if you apply it just a few days after hacking your Facebook account.
- First, log into your email account (the one you used to create your Facebook account) and look for emails from Facebook notifying you of the change of address or password.
Usually the subject of the email is " Facebook password change ». - Then click on " If you haven't, please protect your account ».
- Facebook will then suggest to you to " secure your account », Click continue and proceed.
- In the next step, several recovery options may be offered to you depending on your account and your security:
- Upload your identity card: you will need to upload your official identity card by following the procedure. A Facebook employee will verify it and reactivate your account. You will be informed by email.
- Verification of your date of birth: you will have to enter your date of birth to re-access your Facebook account.
- Recognize your friends on their photos: you must recognize 5 of the 7 names of friends shown on their photos.
4) Report your hacked account to Facebook
If none of the above methods is effective, you should report your hacked account directly to Facebook.
To do this, access the hacked account report page and click on "My account has been hacked".
Next, enter your email address or phone number, then click " Search ».
Now enter your most recent password and click " Carry on to report your account. Facebook may provide additional instructions to help you recover your account.
Finally, Facebook may ask you to upload a photo of your ID to prove your identity, as explained in section three of this article.
My account was recovered, but the hacker enabled two-factor authentication
In this fig case, follow the instructions below:
- Log in to your account with your login and password.
- In the 2-factor authentication page, click "You need another authentication method ?"
- At the bottom of the page, click on "Get more help".
- Finally, enter your email address and import your ID again.
5) Facebook recovery links
Here are the best links for recovering a hacked Facebook account:
- https://www.facebook.com/recover/initiate
- https://www.facebook.com/login/identify
- https://www.facebook.com/hacked
If you have recovered your Facebook account, you should follow our account security guide to keep it safe.
6) When all options fail: Calling on drastic measures
Have you tried everything with Facebook? Have you waited weeks and still no response? We know how frustrating that can be.
If you're at your wit's end and feel like you're talking to a wall, it might be time to think about other solutions.

If you feel that the situation is getting out of hand and your rights are being violated, don't sit idly by. Each country has its own support mechanisms.
For those who are in France, here are some avenues to explore:
- Call on the CNIL : It is there to ensure that our data on the net is well protected. If you find that Facebook is not playing the game, the CNIL could give you a hand.
- Discover SignalConso : This site is a real boost when you are struggling with a company. Tell them what is happening to you and they can direct you.
- Go through the police box : If you discover that someone is impersonating you on facebook, do not hesitate to file a complaint, whether with the gendarmes or the police. You can also write directly to the prosecutor. If you're a little lost, "France Victims" is there. A quick phone call to 116 006 (it's free) and they will know how to guide you. And don't forget: keep a copy of your complaint.
- A lawyer ? : In the most twisted situations, a lawyer can put the odds on your side. He will know how to listen to you, advise you and do what is necessary to ensure that your rights are respected.
Letter templates to send
Email (on which you can be contacted)
Phone Number
Hello,
My name is [Your Name]. I would like to express my deep concern regarding an incident with my Facebook account, now managed by Meta Platforms Inc.
Recently, following a phishing attack, my email address was compromised. The consequences were not long in coming: my Facebook account was hacked.
The individual changed my essential account information, including password, associated email address, and security settings. As a result, all verification options are inaccessible to me.
Here is the link to the compromised Facebook profile: [your Facebook profile link]
Despite my numerous attempts to recover my account using the tools offered by Facebook, I have come to an impasse. It is unfortunate that Facebook does not offer any direct support, whether by phone, email or chat.
My concern grows every day. A malicious person has full control of my account: they can interact with my contacts, impersonate me and, potentially, spread harmful content. This intrusion constitutes a flagrant violation of my privacy, akin to identity theft.
Facebook's passivity in the face of this situation infuriates me and causes me considerable stress.
I sincerely hope that this situation will be resolved. My requests are simple:
A) That my account is returned to me in its entirety,
OU
B) That it be purely and simply deleted.
It is essential for me to prevent this person from continuing to harm using my identity.
In the appendix, you will find a chronology of events as I reconstructed it, as well as the old email address associated with my Facebook account. If necessary, I am ready to provide ID, old passwords and any other proof of my identity.
For any correspondence, here are my contact details:
email : [Your email]
Telephone : [Your number]
Thank you in advance for your attention to my request.
Sincerely,
[Your name]
Hello,
My account was hacked, email address changed.
I clicked on the email indicating that my email was changed and that it was not me.
But every time on all my devices it tells me that it doesn't know my device and therefore it can't help me. Do you have a solution ?
thank you in advance
None of your cases represent my case!!! I got hacked and Facebook doesn't recognize my email address?
Have you contacted Facebook support directly through their form for hacked accounts, providing proof of identity to prove you are the rightful owner of the account?
Hello
My Facebook account was hacked following a report from Facebook that I had added an email address.
I followed the Facebook instructions my account was blocked
Not being a computer whiz, I did various manipulations and went to the Facebook pages for recovery and realized that my email address had been changed
Impossible to find my page even with the help of a computer specialist who carried out the procedure with sending my identity card. We received a Facebook code but the recovery email address was changed.
I am waiting for a solution with verbal assistance.
Thank you
Frederic
Bonjour,
Classic case like almost everyone here… MDP and email address changed due to a Facebook hack. When I said in my mailbox that it wasn't me who made this change of email and MDP, I sent my ID to Facebook. I then received the following message from Facebook Security: You recently added dXXXC@orange.fr to your Facebook account.
Please confirm this email address so we can update your contact details.
You will be asked to enter the following confirmation code: XXX
Problem, this code does not work.
The other message sent is as follows:
You haven't unlocked your Facebook account yet. Your unlock link will expire on November 10, 2023 at 10:06 PM, so please log in to your account before this date.
With a Recover your account button that leads to nothing.
What to do …?
cordially
Hello Gautier,
First, try logging into your Facebook account from a regular device and browser that you've logged in to previously.
If the confirmation code doesn't work, wait a bit before trying again. If the "Recover your account" button doesn't respond, make sure the ad blocker is turned off.
Avoid using a VPN, as an unusual IP address can make recovery difficult. There you go, I hope this helps you.
Hello,
2-factor authentication has been added to my Facebook account. I've tried everything to get it back and I keep getting to the option to send an ID card. Additionally, I never receive the latest login code via SMS in order to complete the recovery steps.
I followed your advice in your article “How to recover your Facebook account without a code generator” by creating a new account with my phone number. Unfortunately this did not clear two-factor authentication as mentioned in your article. Is there another solution without having to send an ID card? Otherwise, do you know what Facebook will do with a copy of my ID card if I resign myself to using this option? Thank you in advance for your advice!
Hi,
My mother's account was hacked: email address deleted, password changed.
We managed to prove his identity with his ID card but as the hacker activated double authentication only via the application installed on his smartphone, we are stuck in the procedure of resetting his password.
No way to contact Facebook support which keeps us going in circles.
Do you have a way to contact support because apart from the help pages which always send us to the same procedure which does not work, we are going in circles.
D'avance goods.
Hello Fred,
Thank you for sharing your situation. Faced with your problem with double authentication, I strongly suggest that you consult our article entitled How to recover your Facebook account without a code generator?. It offers methods to bypass two-factor authentication.
Thank you very much for this very complete and very clear article!
Well, well, the hacker in addition to changing his password and email address, he broke Facebook's rules. Results the account is deleted and there is no appeal (message posted on Facebook during the study request)
It's official I lost everything. What revolts me is that you can't get in touch with anyone to plead your case….
I am sorry for what happened to you. Although the Facebook account recovery process may seem rigid, here are a few steps you can try:
If after several weeks of patience you still haven't gotten a response from the normal recovery methods, then it's time to move on to the last step of the article "When All Options Fail: Take Action."
Hello,
I got hacked in the night (1:30 a.m.)
When I wake up, password and email address changed, I can no longer access my account. The name of my account has even been changed.
I click on the Facebook email to report that these changes are not mine, I send my ID and now it's a dead end. I don't know if my request is processed (no news from Facebook or any follow-up) moreover it seems that the account is now blocked.
What more can I do. There is no link to exchange with a natural person at Facebook
Hello Julien,
I know it's stressful. After notifying Facebook and sending your ID, you'll have to wait a bit. They receive so many messages, it takes time for them to process everything.
In the meantime, it's a good idea to change your passwords, especially if you're used to using the same one everywhere. And if you can, add extra security, like two-step verification.
Remember to check your emails regularly. Sometimes Facebook may send you info or questions, and some messages may end up in spam.
If you have evidence or information about the hack, keep it safe. You never know, it might come in handy.
I know it's complicated, but try to stay positive.
Courage!
Hello everybody
My Facebook account was just hacked today. The hacker did everything in 5 minutes: inserting a new email address, changing the password and then deleting my email address.
Now, I tried all your solutions to recover: I have to put my Facebook user because my email address is no longer recognized and there is no phone number associated with my account. When I enter my FB user + my old password, FB only offers me to send a reset code to the hacker's email address! I don't know how to do it because I don't have access to the links to load my identity.
Can you help me please ?
Thanks in advance
Yours.
Hello Jean, have you checked your notifications or emails on your old email address? Usually, Facebook sends notifications when there are major changes, like change of email address or password. These emails may have links to report or undo these changes. Take a look on it and let me know.
hello, my Facebook account has been hacked and he has changed the email address and the password
I reported that my account had been hacked, I managed to deliver my email but that of the hacker
is still there and when they send me the code, I believe that the pirate also receives it and it does not work
after 3 tries I have to wait 24 hours to try again, I sent my identity card, nothing to do, I don't know what to do
Hello
I created an account with my number but a different name a year ago but I was not using it. Recently my very first account I was using was hacked and everything was changed: my password including my phone number. So I decided to create a new account with my phone number but it got blocked. When I try to recover it sends me back to the account I had created and was not using.
Please what is the problem? Thank you for understanding