Facebook account hacked, how to recover it?

lost faceook password
lost faceook password

Hacking into a Facebook account has recently become a plague. Many users of the largest social network on the web are victims of facebook hacking and more than half of them are unable to recover their accounts.

Indeed, they are often ignorant of the methods available to recover their precious possessions. This is why we are going to explain in this article these techniques which are easy to implement to recover your Facebook account hacked.

There are several scenarios that we will each study.

1) Forgotten password or Changed password

This is the most common case: your Facebook account is hacked and the password is changed but your email address or phone number is still associated with your hacked Facebook account.

For recover your hacked account, you will need to do the following:

  • First, go to https://www.facebook.com and click on “Forgot your password ? »
  • Then enter your email address, phone number or name in the text box and press Search.
  • At this point you should see your profile with your recovery email and phone number. Select your phone number or email address and click Continue.

  • Now check your email or your mobile phone if you chose the phone to get your recovery code. Enter the code and click Continue.

  • It's over. Choose a new password and you can recover your hacked Facebook account.

2) Password changed and you don't have access to recovery email

In this case, the hacker has changed your Facebook password and you lost where forgot your email address password associated with the account.

  • As in the previous case, go to the Facebook page and click on " Forgot password? »
  • Then enter your email address, phone number or name in the text box and press Search.
  • Then click on " No access to these options? At the bottom of the reset password dialog box. Then click on "I cannot access my mailbox".
info: If you've tried this method before and got the message "We couldn't confirm this account belongs to you" feel free to try again. But this time use another device. It must be a device that you have previously used to sign in to your iPhone account.

  • Enter a new email address to which you have access. It will be used to send you messages relating to the recovering your hacked Facebook account. Then click on continue.
  • You will then be redirected to additional recovery options. This may vary depending on the Facebook accounts:
    - Security Question : This option is not available for new Facebook accounts but is still available for old accounts. If this option is available, then you will need to answer the question to reset your password.
    - Trusted contact : you can use this option if and only if you have already established a list of trusted contacts in your Facebook account settings.
  • Click on "Unveil my trusted contacts"and type in the full name of one of your trusted contacts.
  • You will see a list of instructions that includes a URL address. The URL contains a special security code that only your trusted contact can access. Call your friend and then give them the URL so that they can open the link and give you the code.
  • Use the security code to access your hacked Facebook account.

3) The password and associated email have been changed

In this case, the hacker has changed your password as well as your associated email address. This is the worst case scenario. However, there is a solution. You must have access to your old email address.

This method only works if you apply it just a few days after hacking your Facebook account.

  • First, log into your email account (the one you used to create your Facebook account) and look for emails from Facebook notifying you of the change of address or password.
    Usually the subject of the email is " Facebook password change ».
  • Then click on " If you haven't, please protect your account ».
  • Facebook will then suggest to you to " secure your account », Click continue and proceed.
  • In the next step, several recovery options may be offered to you depending on your account and your security:
    - Upload your identity card: you will need to upload your official identity card by following the procedure. A Facebook employee will verify it and reactivate your account. You will be informed by email.
    - Verification of your date of birth: you will have to enter your date of birth to re-access your Facebook account.
    - Recognize your friends on their photos: you must recognize 5 of the 7 names of friends shown on their photos.

4) Report your hacked account to Facebook

If none of the above methods is effective, you should report your hacked account directly to Facebook.

To do this, access the hacked account report page and click on "My account has been hacked".

Next, enter your email address or phone number, then click " Search ».

Now enter your most recent password and click " Carry on to report your account. Facebook may provide additional instructions to help you recover your account.

Finally, Facebook may ask you to upload a photo of your ID to prove your identity, as explained in section three of this article.

info: When sending a photo of your ID, make sure the photo is clear and of high quality (no webcams) and that all four corners of your ID are visible with your name and your birth date.

My account was recovered, but the hacker enabled two-factor authentication

Once your password is reset, don't celebrate just yet. If your account has been hacked, it could be that the hacker has enabled two-factor authentication tied to their own phone number. This means that you will need a special login code to log in.

In this fig case, follow the instructions below:

  • Log in to your account with your login and password.
  • In the 2-factor authentication page, click "You need another authentication method ?"
  • At the bottom of the page, click on "Get more help".
  • Finally, enter your email address and import your ID again.
If this submission is successful, Facebook will send a link and code to your new primary email address.

5) Facebook recovery links

Here are the best links for recovering a hacked Facebook account:

If you have recovered your Facebook account, you should follow our account security guide to keep it safe.

6) When all options fail: Calling on drastic measures

Have you tried everything with Facebook? Have you waited weeks and still no response? We know how frustrating that can be.

If you're at your wit's end and feel like you're talking to a wall, it might be time to think about other solutions.

What does recovering a hacked facebook account look like today. Of Maronzio Vance via YouTube.

If you feel that the situation is getting out of hand and your rights are being violated, don't sit idly by. Each country has its own support mechanisms.

For those who are in France, here are some avenues to explore:

  • Call on the CNIL : It is there to ensure that our data on the net is well protected. If you find that Facebook is not playing the game, the CNIL could give you a hand.
  • Discover SignalConso : This site is a real boost when you are struggling with a company. Tell them what is happening to you and they can direct you.
  • Go through the police box : If you discover that someone is impersonating you on facebook, do not hesitate to file a complaint, whether with the gendarmes or the police. You can also write directly to the prosecutor. If you're a little lost, "France Victims" is there. A quick phone call to 116 006 (it's free) and they will know how to guide you. And don't forget: keep a copy of your complaint.
  • A lawyer ? : In the most twisted situations, a lawyer can put the odds on your side. He will know how to listen to you, advise you and do what is necessary to ensure that your rights are respected.

Letter templates to send

Last name and first name
Email (on which you can be contacted)
Phone Number


My name is [Your Name]. I would like to express my deep concern regarding an incident with my Facebook account, now managed by Meta Platforms Inc.

Recently, following a phishing attack, my email address was compromised. The consequences were not long in coming: my Facebook account was hacked.

The individual changed my essential account information, including password, associated email address, and security settings. As a result, all verification options are inaccessible to me.

Here is the link to the compromised Facebook profile: [your Facebook profile link]

Despite my numerous attempts to recover my account using the tools offered by Facebook, I have come to an impasse. It is unfortunate that Facebook does not offer any direct support, whether by phone, email or chat.

My concern grows every day. A malicious person has full control of my account: they can interact with my contacts, impersonate me and, potentially, spread harmful content. This intrusion constitutes a flagrant violation of my privacy, akin to identity theft.

Facebook's passivity in the face of this situation infuriates me and causes me considerable stress.

I sincerely hope that this situation will be resolved. My requests are simple:
A) That my account is returned to me in its entirety,
B) That it be purely and simply deleted.

It is essential for me to prevent this person from continuing to harm using my identity.

In the appendix, you will find a chronology of events as I reconstructed it, as well as the old email address associated with my Facebook account. If necessary, I am ready to provide ID, old passwords and any other proof of my identity.

For any correspondence, here are my contact details:
email : [Your email]
Telephone : [Your number]

Thank you in advance for your attention to my request.

[Your name]

EL JAOUARI is an author and trainer. Passionate about IT security and new technologies. His tutorials have helped many people to better master today's computer tools.