Facebook account hacked, how to recover it?

lost faceook password

Last updated: April 8, 2024

Hacking into a Facebook account has recently become a plague. Many users of the largest social network on the web are victims of facebook hacking and more than half of them are unable to recover their accounts.

Indeed, they are often ignorant of the methods available to recover their precious possessions. This is why we are going to explain in this article these techniques which are easy to implement to recover your Facebook account hacked in 2024.

There are several scenarios that we will each study.

1) Forgotten password or Changed password

This is the most common case: your Facebook account is hacked and the password is changed but your email address or phone number is still associated with your hacked Facebook account.

To recover your hacked account, you will need to do the following:

  • First, go to https://www.facebook.com and click on “Forgot your password ? »
  • Then enter your email address, phone number or name in the text box and press Search.
  • At this point you should see your profile with your recovery email and phone number. Select your phone number or email address and click Continue.

  • Now check your email or your mobile phone if you chose the phone to get your recovery code. Enter the code and click Continue.

  • It's over. Choose a new password and you can recover your hacked Facebook account.

2) Password changed and you don't have access to recovery email

In this case, the hacker has changed your Facebook password and you lost where forgot your email address password associated with the account.

Step 1: Attempt to regain access to your email account

If you can no longer use the email with which you made your Facebook account, try to recover it first:

  • Go to the page to connect to your email.
  • Look for an option like “I forgot my password” or “Trouble logging in?” » and follow the steps to regain access to your email.

Step 2: Use a different email address or phone number

If you can't recover your email, try signing in to Facebook with another email address or phone number that you already have on Facebook.

  • If you don't know what information you added on Facebook, go to a computer or phone that you have already used to go to Facebook.
  • type facebook.com/login/identify in your browser and follow what you are told to do.

Step 3: Request a password reset

  • As in the previous case, go to the Facebook page and click on " Forgot password? »
  • Next, enter your email address, phone number or name in the text box and tap Search.
  • Then click on " No access to these options? » at the bottom of the password reset dialog box. Then click on “ I cannot access my mailbox"
Info: If you have already tried this method and the message We could not confirm that this account belongs to you has been displayed, do not hesitate to try again. But this time use a different device. This must be a device you have previously used to log into your account.

  • Enter a new email address to which you have access. It will be used to send you messages relating to the recovering your hacked Facebook account. Then click on Continue and follow what you are told to do.

3) The password and associated email have been changed

In this case, the hacker has changed your password as well as your associated email address. This is the worst case scenario. However, there is a solution. You must have access to your old email address.

This method only works if you apply it just a few days after hacking your Facebook account.

  • First, log in to your email (the one you used to create your Facebook account) and look for emails from Facebook informing you of the change of address or password.
    Usually the subject of the email is " Facebook password change ».
  • Then click on " If you haven't, please protect your account ».
  • Facebook will then suggest to you to " secure your account », Click continue and proceed.
  • In the next step, several recovery options may be offered to you depending on your account and your security:
    – Download your ID card: you will need to upload your official identity card by following the procedure. A Facebook employee will verify it and reactivate your account. You will be informed by email.
    – Verification of your date of birth: you will have to enter your date of birth to re-access your Facebook account.
    – Recognize your friends in their photos: you must recognize 5 of the 7 names of friends shown on their photos.

4) Report your hacked account to Facebook

If none of the methods mentioned above are effective, you should report your hacked account directly to Facebook.

To do this, access the hacked account report page And click My account has been hacked.

Next, enter your email address or phone number and click Search.

Now enter your most recent password and click Carry on to report your account. Facebook can provide you with additional instructions to help you recover your account.

Finally, Facebook may ask you to upload a photo of your ID to prove your identity, as explained in section three of this article.

Info: When submitting a photo of your ID, make sure the photo is clear and high quality (no webcams) and that all four corners of your ID are visible with your name and your date of birth.

My account was recovered, but the hacker enabled two-factor authentication

Once your password is reset, don't celebrate right away. If your account has been hacked, it could be that the hacker has enabled two-factor authentication linked to their own phone number. This means you will need a special login code to log in.

In this fig case, follow the instructions below:

  • Log in to your account with your login and password.
  • On the 2-factor authentication page, click You need another authentication method ?
  • At the bottom of the page, click “ Get more help"
  • Finally, enter your email address and import your ID again.
If this submission is successful, Facebook will send a link and code to your new primary email address.

5) Facebook recovery links

Here are the best links to recover a hacked Facebook account:

If you have recovered your Facebook account, you should follow our account security guide to keep it safe.

6) When all options fail: Calling on drastic measures

Have you tried everything with Facebook? Have you waited weeks and still no response? We know how frustrating that can be.

If you feel that the situation is getting out of hand and that your rights are being violated, do not sit idly by. Each country has its own aid mechanisms.

For those who are in France, here are some avenues to explore:

  • Call on the CNIL : It is there to ensure that our data on the net is well protected. If you find that Facebook is not playing the game, the CNIL could give you a hand.
  • Use SignalConso : This site is a real boost when you are struggling with a company. Tell them what is happening to you and they can direct you.
  • Go through the police box : If you discover that someone is pretending to be you on Facebook, do not hesitate to file a complaint. You can also write directly to the prosecutor. If you are a little lost, France Victims is here. A quick phone call to 116 (it's free) and they will know how to guide you.
  • A lawyer ? : In the most twisted situations, a lawyer can put the odds on your side. He will know how to listen to you, advise you and do what is necessary to ensure that your rights are respected.