Last updated: January 1, 2023
Social networks have now taken on a great importance in our lives and we only want to protect them as much as possible to prevent them from being hacked and falling into the wrong hands.
One of the solutions that works well at the moment is double authentication !
Can't access your Facebook account without confirmation or reset code? Don't panic, all is not lost! We'll show you how to log into your account using alternative methods to receiving a Facebook confirmation code.
What is Facebook double authentication?
Indeed, the principle is quite simple. Whenever a new connection appears or when you want to change a parameter, a message is sent to you on an application or by SMS.
You will then have the choice to approve or not what has just been done. This guarantees that even if the hackers have ever managed to find the passcode for your Facebook account, you will be able to prevent them from causing damage and retrieving information.
From then on, you just have to change your password after having made a virus scan to make sure that no malicious software is the source of this password leak that almost led to the hack.
But if you are here, it is precisely because you have lost access to this two-factor authentication software and you're desperately looking for a way to log into your Facebook account!
Ask Facebook to text you
The first thing you can do is simply ask Facebook to send you a temporary identification code on your mobile mailbox.
In fact, via the telephone number that you entered during the two-factor authentication procedure, you entered a telephone number and it is therefore on this that the brand will contact you.
To do this, follow these steps:
- From the screen asking for the connection code, click "Do you need another authentication method?" (at the bottom left).
- Select Other options at the bottom left.
- Then click Send me a connection code by SMS.
- Wait for the SMS to arrive and enter the 6-digit code
If in addition to not being able to access your authentication software, you can not access your laptop either, you can gold and already go to the next step because the code will only be sent to it for fairly obvious security reasons.
Use a security code
The second option is to plan that one day you may lose access to your two-factor authentication. So when you were in the process of setting it up, you can enter emergency codes.
These codes can only be used once, but they will allow you to have access to your account and therefore to be able to do whatever you want. We therefore recommend that you create a few during configuration.
Be careful not to create access codes that could be too easy for hackers to guess. So avoid taking everything 0000 or 1111 or even your date of birth. Doing so would ruin all the security put in place by two-factor authentication.
Allow connection from another device
That's silly, but one of the ways to allow a new device to connect is to simply go to an existing device! Indeed, you will then just have to go to the notifications.
You will then see a notification telling you that a connection attempt has taken place from a new device and this will even tell you the GPS coordinates from which that device to try to connect.
So, if it was you who tried to connect yourself, you just have to click on It was me to authorize access and you should therefore not have too many worries afterwards.
Finally, it will also allow you to know when strange connections which are not of your making have occurred.
Create a new account from your phone number
The last solution is an exclusive trick that you won't find anywhere else.
The trick is to use your phone number to create a new account. This will automatically erase the phone number from your old account and also two-factor authentication.
Once you have access to your old account, all you have to do is delete the new one and put two-factor authentication back in place as if nothing had happened.
Finally, if you are a victim of Facebook hacking, I invite you to look in the following article for the methods available to recover your precious property: Facebook account hacked, how to recover it?
Hi
My question is ?
I sent my identity card except that my on the identity card is other than on my account that I used the first names of my son
What happens in this case?
Sincerely thank you
Hello Sekkak,
If the name on your ID differs from the name on your Facebook account, this could lead to complications. Facebook might consider this a violation of their community policies. I advise you to contact Facebook support directly and explain the situation. You may be able to provide them with other forms of proof of identity that demonstrate the name you used on your account.
hello, my facebook account has double authentication, my account has been hacked, only the phone number has been changed. I have followed all your procedures but I cannot access it. so I would need your help. THANKS
Hello Alison,
You mentioned that the phone number linked to your account has been changed. Did you receive an email from Facebook notifying you of this change? If you received this email, it should contain a link to report suspicious activity. You need to click on this link, which is usually at the bottom of the email. Once you click the link, follow the instructions provided to recover your account.
but how to contact facebook? the help page does not offer to send a message
To contact Facebook, you can try messaging them on their official Twitter page at https://twitter.com/Facebook. You can also fill out the Facebook contact form at https://www.facebook.com/help/contact/540977946302970
Hello, I recently changed my phone… without imagining that Google Authenticator was going to be reset and that it would take the 2factor code to obtain the qr code to link my facebook account to Authenticator, in short, the snake biting its tail. And, to make matters worse, yesterday my session on my computer was disconnected and, of course, to reconnect, I have to enter an authentication code…
I've followed all the help pages and the only thing I can do is reset my password... and find myself blocked again by the 2factors. I created a new account with my phone number in an attempt to bypass 2factor or at the very least get the old one back, it only leads to changing the password and being blocked by 2factor.
When I want to send my identity documents, I have to be connected...
It is ubiquitous! I have access to the various email accounts and the telephone number linked to my account but I cannot prove that I am the holder of this account...
Hello,
I am in the same situation.
Facebook asked me for a new address because the hacker had put his own but he changed the phone number so impossible by SMS code
I don't know what else he could have changed but he took possession of my account to do his scams…. Grrrr….
So if anyone finds the solution I'm all ears
Thank you
Hello Paper Christine, In your case, it seems that the hacker has changed your phone number and therefore you cannot receive an SMS code to recover your account. In this case, I recommend that you contact Facebook support directly to report the problem and ask for help in recovering your account. They may be able to offer you other options for recovering your account, such as identity verification or resetting your account with an alternate email address.
Hello I tried everything you explained and impossible to recover my fb account and I no longer have my old phone
And I don't know how to get it back
Hello Sophie, in this kind of situation, I recommend that you contact Facebook directly using their troubleshooting form dedicated to hacked accounts. If you no longer have your old phone number, you can provide other contact information such as your email address or ID. I wish you good luck in your endeavor!
Hello, following a hack, I was able to give my email and my password. On the other hand, it was impossible to receive the code for authentication because the hacker had to remove my phone.
I have been sending my ID to Facebook since yesterday.
I do not know what to do.
Can you help me ?
Hi Stephanie, I'm sorry to hear you've been hacked. To resolve this issue, I suggest you immediately change all other accounts that use the same password. If you've sent your ID to Facebook, be patient so their security team can help you.
Finally, I suggest you try the last trick described in the article by using your phone number to create a new account and thereby erasing the phone number and two-factor authentication from your old account.
I hope this will be useful to you.
Hello,
Also a victim of a hack and the application of 2 factor authentication by the hacker on my own account. I tried in vain to send my national identity card via Facebook help but the system grinds for hours and I am unable to send my official document.
Question regarding the creation of the new account.
How by creating a new account with the number, do we manage to enter the old Facebook account and lift the authentication?
It seems surprising to me because this manipulation is feasible for all accounts in the end?
Thank you for your comeback.
Hello Christopher,
Indeed, by creating a new Facebook account with the same phone number used for the two-factor authentication of your old account, you can potentially disable the two-factor authentication of the old account.
However, I recommend that you continue to contact Facebook's support team to report the hack and get help recovering your account. You may also consider changing your passwords and enabling two-factor authentication on all your online accounts to prevent future intrusions.
Many thanks, I was able to recover my account thanks to your last advice.
For me this method does not work, my old account always asks me for the code
Me too