Last updated: July 28, 2024
Social networks have now taken on a great importance in our lives and we only want to protect them as much as possible to prevent them from being hacked and falling into the wrong hands.
One of the solutions that works well at the moment is double authentication !
Impossible to access your account Facebook without confirmation or reset code? Don't panic, all is not lost! We'll show you how to log in to your account using alternative methods to receiving a confirmation code Facebook.
Double authentication Facebook, what's this ?
Indeed, the principle is quite simple. Whenever a new connection appears or when you want to change a parameter, a message is sent to you on an application or by SMS.
You will then have the choice to approve or not what has just been done. This ensures that even if hackers ever manage to find the entry code for your account Facebook, you will be able to prevent them from causing damage and recover information.
From then on, you just have to change your password after having made a virus scan to make sure that no malicious software is the source of this password leak that almost led to the hack.
But if you are here, it is precisely because you have lost access to this two-factor authentication software and you are desperately looking for a way to log into your account Facebook !
Ask Facebook to send you an SMS
The first thing you can do is simply ask Facebook de send you a temporary identification code on your mobile mailbox.
In fact, via the telephone number that you entered during the two-factor authentication procedure, you entered a telephone number and it is therefore on this that the brand will contact you.
To do this, follow these steps:
- From the screen asking for the connection code, click "Do you need another authentication method?" (at the bottom left).
- Select Other options at the bottom left.
- Then click Send me a connection code by SMS.
- Wait for the SMS to arrive and enter the 6-digit code
If in addition to not being able to access your authentication software, you can not access your laptop either, you can gold and already go to the next step because the code will only be sent to it for fairly obvious security reasons.
Use a security code
The second option is to plan that one day you may lose access to your two-factor authentication. So when you were in the process of setting it up, you can enter emergency codes.
These codes can only be used once, but they will allow you to have access to your account and therefore to be able to do whatever you want. We therefore recommend that you create a few during configuration.
Be careful not to create access codes that could be too easy for hackers to guess. So avoid taking everything 0000 or 1111 or even your date of birth. Doing so would ruin all the security put in place by two-factor authentication.
Allow connection from another device
That's silly, but one of the ways to allow a new device to connect is to simply go to an existing device! Indeed, you will then just have to go to the notifications.
You will then see a notification telling you that a connection attempt has taken place from a new device and this will even tell you the GPS coordinates from which that device to try to connect.
So, if it was you who tried to connect yourself, you just have to click on It was me to authorize access and you should therefore not have too many worries afterwards.
Finally, it will also allow you to know when strange connections which are not of your making have occurred.
Create a new account from your phone number
The last solution is an exclusive trick that you won't find anywhere else.
The trick is to use your phone number to create a new account. This will automatically erase the phone number from your old account and also two-factor authentication.
Once you have access to your old account, all you have to do is delete the new one and put two-factor authentication back in place as if nothing had happened.
Finally, if you are a victim of piratage Facebook, I invite you to look in the following article for the methods available to recover your precious property: Account Facebook hacked, how to recover it?
Hello
Help please 😭😉 I can't reconnect to my fb, it asks me for the google authenticator code except that the app doesn't send me a code. I changed my phone at the beginning of the year and I have the impression that it is no longer connected. I never put my phone number on fb. What should I do? Because via my pc or my phone it is impossible to reconnect (I had disconnected for x reason), on both sides it is a usual connection but no it asks for the code 😕what should I do please?
Hi lyly!
Here are some tips that might help you:
For more details, see this page: https://web.facebook.com/help/147926301947841
Hello,
Need your help please.
My Facebook account was hacked and the phone number and email address were changed.
When I start the account recovery procedure, I am offered to send me a code to an email address that I do not know.
I can't figure out how to do it and honestly it's driving me crazy.
Thank you very much for your help
Hello Fafa,
I'm really sorry to hear that you're having this issue with your account. Facebook.
I recommend you follow the steps detailed in this article to recover an account Facebook pirate: https://funinformatique.com/recuperer-compte-facebook-pirate/.
This article provides a step-by-step guide on how to handle this kind of situation. Hopefully this will help you regain access to your account quickly.
Hello
My question is ?
I sent my identity card except that my on the identity card is other than on my account that I used the first names of my son
What happens in this case?
Sincerely thank you
Hello Sekkak,
If the name on your ID card differs from the name on your account Facebook, this could lead to complications. Facebook might consider this a violation of their community policies. I advise you to contact the support service directly. Facebook and explain the situation. You may be able to provide them with other forms of proof of identity that demonstrate the name you used on your account.
hello, my facebook account has double authentication, my account has been hacked, only the phone number has been changed. I have followed all your procedures but I cannot access it. so I would need your help. THANKS
Hello Alison,
You mentioned that the phone number linked to your account has been changed. Have you received an email from Facebook informing you of this change? If you received this email, it should contain a link to report suspicious activity. You need to click on this link, which is usually at the bottom of the email. Once you click the link, follow the instructions provided to recover your account.
Good evening I lost my phone and my number with since then I can't connect because I have two-factor authentication
Hello Gone Ange, Sorry to hear that you have lost your phone. Two-factor authentication is a great security measure, but it can cause problems if you lose the paired device.
Here are the steps you can take to try to regain access to your account Facebook without your phone:
Emergency codes: When you have configured two-factor authentication, Facebook must have provided you with backup codes. If you have saved them, use one of them to log in.- Try another device: If you have previously used another device (such as a computer or tablet) to connect to Facebook, it may be “recognized” by Facebook and you can log in without two-factor authentication.
but how to contact facebook? the help page does not offer to send a message
To contact Facebook, you can try sending them a message on their page Twitter official address https://twitter.com/Facebook. You can also fill out the contact form Facebook at the address https://www.facebook.com/help/contact/540977946302970
Hello, I recently changed my phone… without imagining that Google Authenticator was going to be reset and that it would take the 2factor code to obtain the qr code to link my facebook account to Authenticator, in short, the snake biting its tail. And, to make matters worse, yesterday my session on my computer was disconnected and, of course, to reconnect, I have to enter an authentication code…
I've followed all the help pages and the only thing I can do is reset my password... and find myself blocked again by the 2factors. I created a new account with my phone number in an attempt to bypass 2factor or at the very least get the old one back, it only leads to changing the password and being blocked by 2factor.
When I want to send my identity documents, I have to be connected...
It is ubiquitous! I have access to the various email accounts and the telephone number linked to my account but I cannot prove that I am the holder of this account...
Hello,
I am in the same situation.
Facebook asked me for a new address because the hacker had put his own but he changed the phone number so impossible by SMS code
I don't know what else he could have changed but he took possession of my account to do his scams…. Grrrr….
So if anyone finds the solution I'm all ears
Thank you
Hello Papier Christine, In your case, it seems that the hacker changed your phone number and therefore you cannot receive an SMS code to recover your account. In this case, I recommend that you contact support directly. Facebook to report the problem and request help recovering your account. They may be able to offer you other options for recovering your account, such as verifying your identity or resetting your account with an alternative email address.
Good morning. My account Facebook has been hacked. I can't get this back. Even though I have two-factor authentication enabled
Hello I tried everything you explained and impossible to recover my fb account and I no longer have my old phone
And I don't know how to get it back
Hello Sophie, in this type of situation, I recommend that you contact directly Facebook using their troubleshooting form dedicated to hacked accounts. If you no longer have your old phone number, you can provide other contact information such as your email address or proof of identity. I wish you good luck in your endeavor!
Hello, following a hack, I was able to restore my email and password. However, it was impossible to receive the code for authentication because the hacker had to remove my phone.
Since yesterday I have sent my identity document to Facebook.
I do not know what to do.
Can you help me ?
Hello Stephanie, I'm sorry to hear that you have been hacked. To resolve this issue, I suggest you immediately change all other accounts that use the same password. If you sent your ID to Facebook, please be patient so their security team can help you.
Finally, I suggest you try the last trick described in the article by using your phone number to create a new account and thereby erasing the phone number and two-factor authentication from your old account.
I hope this will be useful to you.
Hello,
Also a victim of a hack and the hacker's application of 2-factor authentication on my own account. I tried in vain to send my national identity card via help Facebook but the system grinds for hours and I am unable to send my official document.
Question regarding the creation of the new account.
How do you get into the old account by creating a new account with the number? Facebook and lift authentication?
It seems surprising to me because this manipulation is feasible for all accounts in the end?
Thank you for your comeback.
Hello Christopher,
Indeed, by creating a new account Facebook With the same phone number that was used for your old account's two-factor authentication, you can potentially disable the old account's two-factor authentication.
However, I recommend that you continue to contact the support team of Facebook to report the hack and get help recovering your account. You may also consider changing your passwords and enabling two-factor authentication on all your online accounts to prevent future intrusions.
Many thanks, I was able to recover my account thanks to your last advice.
For me this method does not work, my old account always asks me for the code
Me too