Discord has established itself as a really handy tool in recent years. Indeed, it makes it possible to create private servers to chat with your friends.
Many tools have been developed for him to such an extent that today Discord offers you a service that is quality and above all free. Unfortunately, like any application, there are sometimes bugs that can occur.
Among these bugs, there is one that comes up often and is disabling for users, to say the least. Indeed, when they use Discord, a black screen will appear and it is no longer possible to do anything.
Luckily, most of the time this bug is quite simple to fix. And that's exactly what we're going to help you do in this article. Indeed, we will see all the solutions available to you to resolve it.
Try restarting Discord
Well the first thing that we will advise you is simply to see if it is not a bug that only appears once. The simplest way to do this is simply to restart Discord.
Since we do not have access to the options to close the application, we will simply go through the task manager and there you have two options. The first is if you have access to the taskbar at the bottom of your screen.
You will then only have to left-click on it and search through the different options available to you for the task manager. Then click on it and you should see it open on your screen.
If you don't have access to the taskbar, the shortcut to make it appear is CTRL + ALT + DEL. You will then see a screen appear and you can select the task manager. Then all you have to do is close Discord and try to open it again to see if the problem is solved. To do this, right-click on the Discord process, then select End of task.
Update graphics drivers
The second reason which may explain that a black screen appears on Discord, you have graphics drivers that are too old. For this, the solution is simple, you must go to the website of the manufacturer of your graphics card.
Once you are there, you will be asked to fill in the information about your Graphic card and we will then offer you latest drivers. Update and see if the issue is resolved. We also remind you that this update must be done regularly to guarantee you the best performance on games and software.
Attempt to clear the Discord app cache
The other fairly simple option that may be available to you is simply to clear discord app cache and for that there is a small manipulation which will have to be carried out.
- The first step is to close Discord.
- Then simultaneously press the button Windows and R which will open a small window.
- In it, type %appData% which will open a new window with a whole bunch of folders.
- Then find the Discord folder and click on it.
- You will then have a lot of subfolders in front of you, but only two will interest us, the folders cache, Cache code, and GPUCache.
- Once you find them, delete them.
If despite your best efforts, Discord keeps showing a black screen, you may have a problem installing your application that is ruining everything. For that, what you need to do is uninstall it.
To do this, follow these steps:
- Click on the button Start at the bottom left of your screen.
- Then go to the Settings.
- Then click on "Applications". You will then have access to a whole list of applications that correspond to all those installed on your computer.
- Finally choose to uninstall discord.
Then go back to the Discord site and try to install it again. Once the installation is redone, check that the problem is not still present.
Normally, after all these manipulations, you should have no more problems.
Use the web version of Discord
If however the problem of the black screen on Discord persists, know that there is a solution which can be at least temporary to guarantee you access to your Discord account on your computer.
Indeed, if you go to the Discord page, you are offered two choices in the middle of the screen. The first is obviously to download the application, but the second is toopen the web version of the software.
You will then have the same possibilities as on the downloaded version of the software, but keep in mind that you will always have to leave the tab open in a corner if you want to have the notifications.