Last updated: January 1, 2023
Social networks have now taken on a great importance in our lives and we only want to protect them as much as possible to prevent them from being hacked and falling into the wrong hands.
One of the solutions that works well at the moment is double authentication !
Can't access your Facebook account without confirmation or reset code? Don't panic, all is not lost! We'll show you how to log in to your account using alternative methods to receiving a Facebook confirmation code.
What is Facebook double authentication?
Indeed, the principle is quite simple. Whenever a new connection appears or when you want to change a parameter, a message is sent to you on an application or by SMS.
You will then have the choice to approve or not what has just been done. This guarantees that even if hackers manage to find the entry code for your Facebook account, you will be able to prevent them from causing damage and recovering information.
From then on, you just have to change your password after having made a virus scan to ensure that no malicious software is at the origin of this password leak which almost led to hacking.
But if you are here, it is precisely because you have lost access to this two-factor authentication software and you're desperately looking for a way to log into your Facebook account!
Ask Facebook to text you
The first thing you can do is simply ask Facebook to send you a temporary identification code to your mobile email.
In fact, via the telephone number that you entered during the two-factor authentication procedure, you have entered a telephone number and it is therefore on this one that the brand will contact you.
To do this, follow these steps:
- From the screen asking you for the connection code, click on “ Do you need another authentication method? " (at the bottom left).
- Select Other options at the bottom left.
- Then click Send me a connection code by SMS.
- Wait for the SMS to arrive and enter the 6-digit code
If in addition to not being able to access your authentication software, you cannot access your cell phone either, you can now move on to the next step because the code will only be sent to this one for fairly obvious security reasons.
Use a security code
The second option is to anticipate that one day you may lose access to your two-factor authentication. So when you were setting it up, you could enter emergency codes.
These codes can only be used once, but they will allow you to have access to your account and therefore be able to do whatever you want. We therefore advise you to create a few during configuration.
Be careful not to create access codes that could be too easy for hackers to guess. So avoid 0000 or 1111 or even your date of birth. This would ruin all the security put in place by double authentication.
Allow connection from another device
It's quite silly, but one of the ways to authorize a new device to connect is simply to go to an existing device! In fact, all you have to do is go to the notifications.
You will then see a notification telling you that a connection attempt has taken place from a new device and this will even tell you the GPS coordinates from which that device to try to connect.
So, if it was you who tried to connect yourself, you just have to click on It was me to authorize access and you shouldn't have too much trouble afterwards.
Finally, it will also allow you to know when strange connections which are not of your making have occurred.
Create a new account from your phone number
The last solution is an exclusive trick that you won't find anywhere else.
The trick is to use your phone number to create a new account. This will automatically clear the phone number from your old account and at the same time clear the two-factor authentication.
Once you have access to your old account, all you have to do is delete the new one and set up two-factor authentication again as if nothing had happened.
Finally, if you are a victim of Facebook hacking, I invite you to look in the following article at the methods available to recover your precious property: Facebook account hacked, how to recover it?
Hello,
Need your help please.
My Facebook account was hacked and the phone number and email address were changed.
When I start the account recovery procedure, I am offered to send me a code to an email address that I do not know.
I can't figure out how to do it and honestly it's driving me crazy.
Thank you very much for your help
Hello Fafa,
I'm so sorry to hear you're having this issue with your Facebook account.
I recommend that you follow the steps detailed in this article to recover a hacked Facebook account: https://www.funinformatique.com/recuperer-compte-facebook-pirate/.
This article provides a step-by-step guide on how to handle this kind of situation. Hopefully this will help you regain access to your account quickly.
Hello
My question is ?
I sent my identity card except that my on the identity card is other than on my account that I used the first names of my son
What happens in this case?
Sincerely thank you
Hello Sekkak,
If the name on your ID differs from the name on your Facebook account, this could lead to complications. Facebook might consider this a violation of their community policies. I advise you to contact Facebook support directly and explain the situation. You may be able to provide them with other forms of proof of identity that demonstrate the name you used on your account.
hello, my facebook account has double authentication, my account has been hacked, only the phone number has been changed. I have followed all your procedures but I cannot access it. so I would need your help. THANKS
Hello Alison,
You mentioned that the phone number linked to your account has been changed. Did you receive an email from Facebook notifying you of this change? If you received this email, it should contain a link to report suspicious activity. You need to click on this link, which is usually at the bottom of the email. Once you click the link, follow the instructions provided to recover your account.
Good evening I lost my phone and my number with since then I can't connect because I have two-factor authentication
Hello Gone Ange, Sorry to hear that you have lost your phone. Two-factor authentication is a great security measure, but it can cause problems if you lose the paired device.
Here are the steps you can take to try and regain access to your Facebook account without your phone:
Emergency codes: When you set up two-factor authentication, Facebook had to provide you with backup codes. If you saved them, use one of them to log in.- Try another device: If you've previously used another device (like a computer or tablet) to log into Facebook, it may be "recognized" by Facebook and you can log in without two-factor authentication.
but how to contact facebook? the help page does not offer to send a message
To contact Facebook, you can try messaging them on their official Twitter page at https://twitter.com/Facebook. You can also fill out the Facebook contact form at https://www.facebook.com/help/contact/540977946302970
Hello, I recently changed my phone… without imagining that Google Authenticator was going to be reset and that it would take the 2factor code to obtain the qr code to link my facebook account to Authenticator, in short, the snake biting its tail. And, to make matters worse, yesterday my session on my computer was disconnected and, of course, to reconnect, I have to enter an authentication code…
I've followed all the help pages and the only thing I can do is reset my password... and find myself blocked again by the 2factors. I created a new account with my phone number in an attempt to bypass 2factor or at the very least get the old one back, it only leads to changing the password and being blocked by 2factor.
When I want to send my identity documents, I have to be connected...
It is ubiquitous! I have access to the various email accounts and the telephone number linked to my account but I cannot prove that I am the holder of this account...
Hello,
I am in the same situation.
Facebook asked me for a new address because the hacker had put his own but he changed the phone number so impossible by SMS code
I don't know what else he could have changed but he took possession of my account to do his scams…. Grrrr….
So if anyone finds the solution I'm all ears
Thank you
Hello Paper Christine, In your case, it seems that the hacker has changed your phone number and therefore you cannot receive an SMS code to recover your account. In this case, I recommend that you contact Facebook support directly to report the problem and ask for help in recovering your account. They may be able to offer you other options for recovering your account, such as identity verification or resetting your account with an alternate email address.
Good morning. My Facebook account has been hacked. I can't get this back. Although I have enabled two-factor authentication
Hello I tried everything you explained and impossible to recover my fb account and I no longer have my old phone
And I don't know how to get it back
Hello Sophie, in this kind of situation, I recommend that you contact Facebook directly using their troubleshooting form dedicated to hacked accounts. If you no longer have your old phone number, you can provide other contact information such as your email address or ID. I wish you good luck in your endeavor!
Hello, following a hack, I was able to give my email and my password. On the other hand, it was impossible to receive the code for authentication because the hacker had to remove my phone.
I have been sending my ID to Facebook since yesterday.
I do not know what to do.
Can you help me ?
Hi Stephanie, I'm sorry to hear you've been hacked. To resolve this issue, I suggest you immediately change all other accounts that use the same password. If you've sent your ID to Facebook, be patient so their security team can help you.
Finally, I suggest you try the last trick described in the article by using your phone number to create a new account and thereby erasing the phone number and two-factor authentication from your old account.
I hope this will be useful to you.
Hello,
Also a victim of a hack and the application of 2 factor authentication by the hacker on my own account. I tried in vain to send my national identity card via Facebook help but the system grinds for hours and I am unable to send my official document.
Question regarding the creation of the new account.
How by creating a new account with the number, do we manage to enter the old Facebook account and lift the authentication?
It seems surprising to me because this manipulation is feasible for all accounts in the end?
Thank you for your comeback.
Hello Christopher,
Indeed, by creating a new Facebook account with the same phone number used for the two-factor authentication of your old account, you can potentially disable the two-factor authentication of the old account.
However, I recommend that you continue to contact Facebook's support team to report the hack and get help recovering your account. You may also consider changing your passwords and enabling two-factor authentication on all your online accounts to prevent future intrusions.
Many thanks, I was able to recover my account thanks to your last advice.
For me this method does not work, my old account always asks me for the code
Me too